Website Disclaimer

The information provided on the First Outcomes website is intended for general informational and business purposes only.

By accessing or using this website, you acknowledge and agree to the terms of this Disclaimer.

1. About First Outcomes

First Outcomes provides healthcare technology, artificial intelligence, workflow automation, and related business solutions.

Descriptions of products, services, capabilities, workflows, integrations, and potential outcomes are provided to explain the general nature of our offerings. Actual functionality, implementation requirements, performance, and results may vary depending on the customer, use case, configuration, third-party systems, data quality, operational environment, and contractual scope.

2. Not Medical Advice

First Outcomes is not using this website to provide:

• Medical advice.
• Medical diagnosis.
• Clinical treatment.
• Patient-specific recommendations.
• Mental-health or emergency services.
• A substitute for consultation with a qualified healthcare professional.

Nothing on this website creates a physician-patient, clinician-patient, or other healthcare-provider relationship between First Outcomes and any website visitor.

Healthcare and clinical decisions should be made by appropriately qualified professionals using their independent judgment and the information available to them.

3. Not for Emergencies

The First Outcomes website and its contact forms are not monitored as an emergency communication service.

Do not use the website to report a medical emergency, submit urgent patient information, or request immediate clinical assistance.

In an emergency, contact the appropriate emergency services or qualified healthcare provider in your location.

4. Do Not Submit Patient Information

Website visitors must not submit protected health information, patient records, medical details, insurance identifiers, or other sensitive patient information through the general contact forms.

Any processing of customer or patient-related information performed by First Outcomes under a commercial relationship will be governed by the relevant contract, security requirements, data-processing terms, and any applicable Business Associate Agreement.

5. No Guarantee of Results

Any examples, demonstrations, statistics, projections, performance statements, operational improvements, cost reductions, response times, workflow outcomes, or customer scenarios presented on the website are illustrative unless expressly identified as independently verified results.

First Outcomes does not guarantee that every organization will achieve the same:

• Cost savings.
• Revenue improvement.
• Response time.
• Patient-engagement rate.
• Workflow-completion rate.
• Operational efficiency.
• Clinical or financial outcome.

Results depend on factors including implementation, existing systems, staffing, patient populations, organizational processes, configuration, data availability, third-party integrations, and customer participation.

6. Artificial Intelligence Limitations

Artificial intelligence and automated systems may produce incomplete, inaccurate, delayed, or unexpected outputs.

First Outcomes solutions should be implemented with appropriate:

• Human oversight.
• Clinical and operational governance.
• Access controls.
• Testing and validation.
• Monitoring.
• Escalation procedures.
• Compliance review.

Customers remain responsible for determining whether a product or output is appropriate for their particular workflow, legal obligations, clinical environment, and intended use.

7. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current. However, First Outcomes does not warrant that all website content is:

• Complete.
• Error-free.
• Current.
• Available at all times.
• Suitable for every organization or use case.

Products, features, integrations, specifications, pricing, availability, and website content may be modified without prior notice.

8. No Professional or Legal Advice

Website content does not constitute legal, regulatory, compliance, financial, cybersecurity, reimbursement, or professional advice.

Organizations should consult their own legal, compliance, clinical, privacy, security, and financial advisers before making decisions based on website information or implementing healthcare technology.

9. Third-Party Products and Links

References or links to third-party:

• Websites.
• Electronic medical record systems.
• Payer systems.
• Software products.
• Platforms.
• Organizations.
• Services.

are provided for informational purposes only.

A reference does not necessarily indicate endorsement, partnership, certification, sponsorship, or affiliation unless expressly stated in writing.

First Outcomes is not responsible for the content, availability, privacy practices, security, accuracy, or performance of third-party websites or services.

10. Intellectual Property

Unless otherwise stated, website content - including text, graphics, branding, logos, interface elements, illustrations, product descriptions, videos, and downloadable materials - is owned by or licensed to First Outcomes.

Content may not be copied, reproduced, modified, distributed, republished, or commercially used without prior written authorization, except where permitted by applicable law.

Third-party trademarks and product names remain the property of their respective owners.

11. Website Availability and Security

We do not guarantee uninterrupted or error-free access to the website.

Access may be suspended, restricted, or interrupted due to:

• Maintenance.
• Technical failures.
• Security incidents.
• Network conditions.
• Third-party service disruptions.
• Events outside our reasonable control.

Visitors are responsible for using appropriate security measures when accessing websites and transmitting information online.

12. Limitation of Liability

To the maximum extent permitted by applicable law, First Outcomes and its officers, employees, contractors, affiliates, and authorized representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

• Use of or inability to use the website.
• Reliance on website information.
• Website errors or omissions.
• Third-party websites or services.
• Unauthorized access or technical interruptions.

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited.

13. Changes to This Disclaimer

First Outcomes may modify this Disclaimer periodically.

Changes will become effective when the revised Disclaimer is posted on the website. The "Last Updated" date will indicate when the most recent revision was made.

14. Contact Information

Questions regarding this Disclaimer may be submitted through the website's Contact Us page or mailed to: